Cookie policy

This cookie policy ("Policy") describes what cookies are and how Witham Art & Framing Centre ("Witham Art & Framing Centre", "we", "us" or "our") uses them on the artandframingcentreonline.com website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features our Website and Services offer.

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Policy or our use of cookies, please contact us.

This document was last updated on April 30, 2019

Our Data Protection Policy

This Privacy Policy governs the manner in which Witham Art and framing centre collects, uses, maintains, and discloses information collected from customers of Witham Art and framing centre. We are fully adherent to the GDPR European policy guidelines.

The types of personal data that Witham Art (We) may be required to handle include information about current, past and prospective users of our website and other systems. The personal data, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (unless and until the GDPR is not applicable in the UK), each as amended and/or updated from time to time, and other regulations (Data Protection Legislation).


This policy sets out the basis on which we will process any personal data we collect from data subjects, or that is provided to us by data subjects or other sources.


The Data Protection Compliance Manager is responsible for ensuring compliance with the Data Protection Legislation and with this policy. That post is held by Michael Oxley 01376 514194, artandframing@hotmail.com. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Data Protection Compliance Manager.


Everyone has rights with regard to the way in which their personal data in handled. During the course of our activities we will collect, store and process personal data about our customers, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in our organisation


Definition of Data Protection Terms
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.


Data is information which is stored electronically, on a computer, or in certain paper-based filing systems.


Data subjects for the purpose of this policy include all living individuals about whom we hold personal data. A data subject need not be a UK or an EEA national or resident. All data subjects have legal rights in relation to their personal information.


Data controllers are the people who or organisations which determine the purposes for which, and the manner in which, any personal data is processed. They are responsible for establishing practices and policies in line with the Data Protection Legislation. When we provide website hosting and connected services, our client is the data controller.


Data users are those of our employees and contractors whose work involves processing personal data. Data users must protect the data they handle in accordance with this data protection policy and any applicable data security procedures at all times.


Data processors include any person or organisation that is not a data user that processes personal data on behalf of a data controller or on its instructions. Employees of data controllers are excluded from this definition but it could include suppliers which handle personal data on the data controller’s behalf. When we provide website hosting and connected services, we are the data processor.


Personal data means data relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal data can be factual (for example, a name, address or date of birth) or it can be an opinion about that person, their actions and behaviour.


Personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.


Processing is any activity that involves use of the data. It includes obtaining, recording or holding the data, or carrying out any operation or set of operations on the data including organising, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring personal data to third parties.



Personal identification information
We may collect personal identification information from customers in a variety of ways, including, but not limited to, when customers visit us in store, register on the Website and in connection with other activities, services, features or resources we make available on our Website.


Customers may be asked for, as appropriate, name, email address, contact telephone number. We will collect personal identification information from customers only if they voluntarily submit such information to us. Customers can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities.


Right to Access, Correct and Delete Data and to Object to Data Processing
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet.


Management of Personal Data
WE DO NOT STORE CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES


When you share your personal information with us, you have a right to expect you’re your information is treated with total confidentiality. It is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.


Whether you have supplied your personal details in person, online, by phone, or by email, we will never use them without a lawful reason to do so set out in the Data Protection Legislation. We will use your personal data for the purposes for which they were initially requested and as fully explained in this Privacy Policy.


It is your responsibility to ensure that your personal data provided to us is accurate and up to date. You can update your personal contact details, including email address and phone number, if you need to update any other personal details, by contacting us at the shop on 01376 514194 or via email: artandframing@hotmail.com


Web browser cookies
Our Site may use “cookies” to enhance customer experience. Customer’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.


How we use collected information
Witham art and framing centre may collect and use customers personal information for the following purposes:


- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our customers as a group use the services and resources provided on our Site.
- To improve our Website
We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Website feature
To send customers information they agreed to receive about topics we think will be of interest to them.